DOMESTIC ORDER
EXCHANGES
We are committed to providing the best quality and fit.
However, if the product doesn’t fit your size, we are happy to help you with a hassle-free exchange process.
All you need to do is to initiate an exchange request through our whatsapp with the particular order number within 2 days from the date of delivery of your order.
Exchange eligibility: The product(s) requested for exchange should be in resalable condition. It should not be used, washed, worn and must be returned with intact tags and original packaging.
Steps to initiate Exchange process through website
– Go to Return/Exchange Portal available at the bottom of the website page.
– Enter your Order Number and Email ID/Zip Code/Contact Number. Click on ‘Find My Order’ to go to next page.
– Choose the products that you wish to exchange along with the required new size and complete the process.
– Our team will review your exchange request within 24-48 hours and will share further details with you through email or call. Alternatively, you can contact us through or WhatsApp at ————– with your Order ID.
– Return the parcel at our Address: Shop NO.: 1, Sparkle Kreation, Central Bazzar, Nr. Reliance Mkt, Vesu, Surat- 395007
-The tracking details and the receipt of the courier charges needs to be shared with our team.
– We will not be responsible for any lost packages and your request will be processed only if the product is delivered to us.
– The requested size will be dispatched to you, once we receive the previous shipment which is to be exchanged
– In case, the requested size is unavailable, we will refund the amount charged on the product, within 7 days, after receiving products.
RETURNS
We do not have any returning policy for any products purchased under our website.
INTERNATIONAL ORDERS
Exchange/Return Policy:
We do not have an exchange/return/refund policy for the International orders.
Order once confirmed, cannot be exchanged/returned under any circumstances. For more information, please reach out to us at: (+91 81414 23838)